Service design 3

Service design 3: Customer experience management (nonstop start), 5 ECTS cr

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Service design 2: Customer service process planning (nonstop start), 2 ECTS cr

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Service design 1: Customer service design and quality of service (nonstop start), 3 ECTS cr

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Cross-cultural professional communications in tourism and hospitality (nonstop start), 3 ECTS cr

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Tourism safety management (nonstop start), 5 ECTS cr

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Responsibility in hospitality business development (nonstop start), 5 ECTS cr

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Hospitality management (nonstop start), 5 ECTS cr

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Digital skills in hospitality service production (nonstop start), 5 ECTS cr

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Cross-cultural professional communications in tourism and hospitality (nonstop start), 3 ECTS cr

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Experience and well-being services (nonstop start), 5 ECTS cr

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Destination Finland (nonstop start), 5 ECTS cr

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Customized services in hospitality business (nonstop start), 5 ECTS cr

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